{"id":38352,"date":"2015-05-05T17:25:03","date_gmt":"2015-05-05T16:25:03","guid":{"rendered":"http:\/\/pointblanknews.com\/pbn\/?p=38352"},"modified":"2015-05-05T17:25:03","modified_gmt":"2015-05-05T16:25:03","slug":"how-dr-mrs-ngozi-olejeme-transforms-a-moribund-fund-into-a-world-class-institution","status":"publish","type":"post","link":"https:\/\/pointblanknews.com\/pbn\/news\/how-dr-mrs-ngozi-olejeme-transforms-a-moribund-fund-into-a-world-class-institution\/","title":{"rendered":"How Dr Mrs Ngozi Olejeme Transforms a Moribund Fund into A world Class Institution\u00a0"},"content":{"rendered":"
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The\u00a0<\/span>N<\/span>igeria Social Insurance Trust Fund (NSITF) was\u00a0<\/span>established by Act<\/span>\u00a0No. 73 of 1993 to replace the defunct National Provident Fund\u00a0<\/span>with the mandate to provide<\/span>\u00a0<\/span>a\u00a0<\/span>Social Insurance<\/span>Scheme<\/span>\u00a0for employees in the Organized Private Sector, prior to the enactment of the Pension Reform Act 2004<\/span>.<\/span><\/p>\n

NSITF as an organization has undergone series of transformation necessitated by the dynamism of time and the growing aspirations of the Nigerian work force as well as the pressure on the Federal Government to meet up with the challenges and expectations of Nigeria\u2019s vast labour industry and global best practice in the provision of a modern social security scheme.\u00a0<\/span><\/p>\n

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In June 2004, the Pension Reform Act was enacted. It resulted in the transfer of the pension aspect of the Social Insurance Scheme it was running to a Pension Administrator\u00a0<\/span>– \u00a0and<\/span>\u00a0the enactment of a b<\/span>y Law\u00a0<\/span>that set<\/span>\u00a0up Tru<\/span>stfund Pensions Plc \u00a0 –\u00a0<\/span>a\u00a0<\/span>new\u00a0<\/span>Pension Fund Administrator\u00a0<\/span>(<\/span>\u00a0PFA)<\/span>\u00a0\u2013 \u00a0to which NSITF transferred over N54 billion of its assets.\u00a0<\/span><\/p>\n

However, the lifeline for NSITF\u2019s continued existence and operation as a social insurance advocate\u00a0<\/span>and \u00a0provider<\/span>\u00a0of employee compensation benefit \u00a0 found its relevance and power \u00a0from\u00a0<\/span>Section 71(2) of the Pension Reform Act 2004<\/span>.<\/span><\/p>\n

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Under the new legal regime, NSITF had five years (from 2004 to 2009) to complete the transfer of pension assets and liability to the pension administrator\u00a0<\/span>and \u00a0the<\/span>\u00a0Fund experienced administrative upheavals \u00a0in the years that immediately followed due to the absence of right leadership to engineer the process of the social insurance advocacy services and\u00a0<\/span>the right approach to galvanize and readapt the employee compensation bill to fruition and final take off. \u00a0Then came the messiah in the person of Dr Mrs Ngozi Olejeme.<\/span><\/span><\/p>\n

Institutional re-adaptation of NSITF further exposed the weakness of its management as the administrative process of the Fund was marred with incompetence arising from lack of purpose, creativity, low motivation, frustration and disenchantment amongst the left-over Staff \u2013 these problems were prominent on the Funds inability and unconcerned efforts to drive the employee compensation process that was before the National Assembly. The unsettled nature of the Fund at that time made it very obvious that it was in dire need of, not only direction\u00a0<\/span>but<\/span>\u00a0a dynamic and witty leadership to help refocus its strength and harness its potentials and opportunities to actualize its goals and objectives.<\/span><\/p>\n

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June\u00a0<\/span>200<\/span>9<\/span>\u00a0<\/span>marked a turning point<\/span>\u00a0in the history of\u00a0<\/span>the\u00a0<\/span>Nigeria Social Insurance Trust Fund when\u00a0<\/span>Dr.<\/span>\u00a0(Mrs) Ngozi<\/span>\u00a0O<\/span>lejeme was\u00a0<\/span>appointed<\/span>\u00a0Chairman of the Board of\u00a0<\/span>the Fund, closely followed by<\/span>\u00a0Alhaji\u00a0<\/span>Umar\u00a0<\/span>Munir<\/span>\u00a0<\/span>Abubakar<\/span>\u2019s appointment as<\/span>\u00a0the<\/span>\u00a0Managing Director\/<\/span>CE\u00a0<\/span>by<\/span>\u00a0the<\/span>\u00a0then<\/span>\u00a0President<\/span>\u00a0and<\/span>\u00a0Commander In Chief of the Armed For<\/span>ces, Late Umaru Musa Yar\u2019Adua<\/span>.<\/span>\u00a0\u00a0<\/span>Dr. Olejeme\u2019s\u00a0<\/span>appointment was<\/span>\u00a0<\/span>overwhelmingly welcomed by all stakeholders and publics of the labour industry in Nigeria<\/span>\u00a0as her ability to deliver on the NSITF\u2019s mandate was not in doubt<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

On assumption of office as Chairman of the Board of NSITF, Dr. (Mrs) Olejeme understood the task ahead and the need to re-connect and strengthen the working relationship between the Board and Management in order to harmoniously prepare the ground-work for the implementation of the transformation master plan for the Fund \u2013 the first being to ensure the passage of the Employee Compensation Bill into Law.\u00a0<\/span><\/p>\n

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In order to successfully drive the transformation process of the Federal Government through the Fund, the Board and the Management team led by the Chairman undertook a critical assessment of the level of infrastructural development and expansion the Fund needed, reviewed all processes of service delivery and capacity building in line with the mandate and vision of the Fund.\u00a0<\/span><\/p>\n

As a trained technocrat and accomplished politician, Dr. Ngozi Olejeme understood that to be able to impact great change and transform NSITF into a virile modern public service institution, a formidable management team was needed, and Alhaji Umar Munir Abubakar earned that trust that bridged the gap. \u00a0Being a seasoned and astute administrator richly endowed with creative managerial skills, she found a partner in service to Nigeria in Umar Munir<\/span>\u00a0<\/span>Abubakar.<\/span><\/p>\n

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The all inclusive leadership approach of the Chairman has strengthened the management and administrative operations and capacity of the Fund and cemented its relationship internally and externally with the Board, Management, Staff of the Fund, as well as stakeholders such as<\/span>the Nigeria Employers Consultative Association (NECA), the National Labour Advisory Council<\/span>\u00a0\u2013consisting of\u00a0<\/span>the Nigeria Labour Congress and the Trade Union Congress of Nigeria and the National Economic Council<\/span>.<\/span>\u00a0\u00a0<\/span><\/span><\/p>\n

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The harmonious relationship and understanding between the Fund and Stakeholders helped increase public and private sector support for its bid to become an Employee Compensation service provider, as well as a key player in the socio-economic affairs of the country and as an ace in the labour industry. The strategic approach towards the implementation of the transformation roadmap of the Board of the Fund was no doubt, a game-changer.<\/span><\/p>\n

The achievements of the NSITF team have greatly impacted on the overall transformation mechanism of the Federal government of Nigeria through NSITF \u00a0\u2013 by way of\u00a0<\/span>employment \u00a0generation<\/span>, infrastructural development and expansion, \u00a0training and capacity building, ICT , employee compensation enforcement and compliance , \u00a0research, corporate brand visibility, \u00a0Public Relations and media, wealth creation, prudence and accountability.<\/span><\/p>\n

Under the present Board and Management, The Nigeria Social Insurance Trust Fund championed the process that repealed the obsolete<\/span>\u00a0Workmen\u2019s Compensation Act of 19<\/span>42 and its replacement with the Employee<\/span>\u00a0Compensation\u00a0<\/span>Act of 2010 and the operation to offer a wide range of services began on the 1<\/span>st<\/span>\u00a0of July 2010.<\/span><\/p>\n

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With the backing of the Federal Government, NSITF<\/span>\u00a0initiated the process that led to the inauguration of a National Working Committee on Soc<\/span>ial Security Policy for Nigeria – h<\/span>eaded by\u00a0<\/span>elder statesman, former Head of State, His Excellency Dr. Yakubu Gowon \u2013 GCFR. \u00a0M<\/span>embership of the Committee was drawn from\u00a0<\/span>all spectrum<\/span>\u00a0of\u00a0<\/span>the\u00a0<\/span>Niger<\/span>ian society including Labour, Employers,\u00a0<\/span>Civil Society Organizations, pr<\/span>ofessionals and the three tiers\u00a0<\/span>of government<\/span>, with key\u00a0<\/span>officials from\u00a0<\/span>the\u00a0<\/span>Presidency,<\/span>\u00a0as well as<\/span>\u00a0<\/span>the\u00a0<\/span>National Planning Commission,<\/span>\u00a0National Pension Commission,\u00a0<\/span>Nigeria Govern<\/span>ors\u2019 Forum and<\/span>\u00a0A<\/span>ssociation of\u00a0<\/span>L<\/span>ocal Governments of\u00a0<\/span>N<\/span>igeria<\/span>. The Committee\u00a0<\/span>has since\u00a0<\/span>submitted its Report to the Federal Government for consideration<\/span>\u00a0and gover<\/span>nment\u2019s Whi<\/span>te Paper on the Report is\u00a0<\/span>being awaited.<\/span><\/p>\n

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Employment:<\/span><\/p>\n

Due to the drastic reduction in the activities of NSITF as a result of the Pension Reform Act 2004 that mandated the Fund to\u00a0<\/span>only<\/span>\u00a0provide Social Security and stop pension administration which it was running prior to the Act, it could not afford to retain its workforce and that led to mass retrenchment in 2006. The passage of the ECA into law in 2010, therefore, required the employment of a new team of junior, senior, and management cadre of staff to drive the Employee Compensation Scheme \u2013ECS. The NSITF staff strength of 94 in 2009 is now over 4000 as at June 2014. The Fund\u2019s Employees\u2019 Compensation Scheme created a huge employment opportunity for the labour market. Over 3, 814 graduates of diverse academic discipline\/background across Nigeria were directly employed. This unequivocally contributed immensely to the transformation agenda of the President Goodluck Ebele Jonathan Administration in the areas of poverty alleviation, employment generation and wealth creation.<\/span><\/span><\/p>\n

Infrastructure Development<\/span>:<\/span><\/p>\n

To ensure the operations of the Fund penetrate the nooks and crannies of Nigeria, the Fund saw the dire need to make its presence felt nationwide. To this end,\u00a0<\/span>NSITF<\/span>\u00a0currently<\/span>\u00a0<\/span>has offices\u00a0<\/span>in 36 States<\/span>\u00a0of the Federation and the FCT –\u00a0<\/span>with 49 Branches and 11 Regional Offices.<\/span>\u00a0These offices include 19 new modern structures with ultra-modern facilities and work equipment. The implementation of the NSITF transformation roadmap in the area of infrastructural development is unmatched in the entire history of the Fund.<\/span><\/p>\n

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The Fund also began an extensive transformation o<\/span>f the entire operational system\u00a0<\/span>to<\/span>\u00a0<\/span>ensure the Confidential<\/span>ity, Integrity and Availability (<\/span>CIA<\/span>) of all<\/span>\u00a0records of the NSITF as it drives the E<\/span>mployees\u2019\u00a0<\/span>C<\/span>ompensation\u00a0<\/span>S<\/span>cheme. This is visible in the massive computerization of all\u00a0<\/span>business processes of the organization<\/span>. T<\/span>he Fund is currently making excellent progress in its\u00a0<\/span>Oracle Social Services Deployment (OSSD)<\/span>. The OSSD is an\u00a0<\/span>International standard Social Services System tha<\/span>t automates Policies, Customer Relationship M<\/span>anagement, and Financial, Accounting, Investment and Treasury services<\/span>,<\/span>\u00a0and also provides dashboards and reports<\/span>\u00a0to ensure that the entire process of the\u00a0<\/span>S<\/span>cheme<\/span>\u00a0is information\u00a0<\/span>technology\u00a0<\/span>driven<\/span>.<\/span><\/p>\n

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The Fund has completed the installation of a<\/span>\u00a0rugged and reliable structured cabling to enable Local Area<\/span>\u00a0Network (LAN) and direct fibre\u00a0<\/span>optics connect<\/span>ivity at the Head Office and all<\/span>Regional offices \u2013<\/span>\u00a0t<\/span>his is with a view to creating a Wide Area network (WAN) across the Fund\u2019s offices<\/span>\u00a0nationwide<\/span>.<\/span>\u00a0It has also completed the installation<\/span>\u00a0of Industrial, High capacity Uninterrupted Power supply (UPS)<\/span>,<\/span>\u00a0as first level<\/span>,<\/span>\u00a0and then Invert<\/span>ers, as second level,<\/span>\u00a0reliable power supply to all ICT infrastructure\u00a0<\/span>within all offices of the Funds.\u00a0<\/span>This\u00a0<\/span>is to ensure that the ICT services are running 24 hours a day and\u00a0<\/span>7\u00a0<\/span>days a week\u00a0<\/span>with or without power from the Public Power provider.<\/span><\/p>\n

The management of NSITF has also completed the p<\/span>rovision of high-end, durable, reliable ICT work tools to staff and offices of the Fund nationwide. These work<\/span>ing<\/span>\u00a0tools include, Desktops, Laptops, Network printers, Photocopiers, Scanners, Shredders (for information security) e.t.c.<\/span><\/p>\n

The domain<\/span>\u00a0<\/span>nsitf.gov.ng<\/span>\u00a0<\/span>is registered and interactive \u2013 The n<\/span>ew website is now\u00a0<\/span>www.nsitf.gov.ng<\/span><\/a>\u00a0and\u00a0<\/span>a new\u00a0<\/span>Online Transaction Processing<\/span>\u00a0<\/span>(<\/span>OLTP<\/span>)<\/span>\u00a0that enable<\/span>s<\/span>\u00a0dynamic and interactive website has been developed and\u00a0<\/span>is\u00a0<\/span>functional.\u00a0<\/span><\/p>\n

NSITF operated Employees\u2019 Compensation Scheme presently covers all employees of<\/span>Federal Government treasury funded M<\/span>inistries,\u00a0<\/span>D<\/span>epartments and\u00a0<\/span>A<\/span>gencie<\/span>s<\/span>\u00a0(MDAs) –<\/span>\u00a0as Federal Government paid contributions on their behalf with effect from July 2<\/span>011 to December 2013. All self-<\/span>accounting Agencies like FIRS, Judicial Commission etc have\u00a0<\/span>also long since keyed into the scheme.<\/span><\/p>\n

Training and Capacity Building<\/span><\/p>\n

The Board and management<\/span>\u00a0of the Fund\u00a0<\/span>places<\/span>\u00a0a high premium on professionalism<\/span>\u00a0<\/span>and competence – complete support for capacity building\u00a0<\/span>as the<\/span>\u00a0backbone and center-piece of the survival of any organization at all times is not lacking at NSITF. Capacity building is the lifeline of the Fund and this means growth, excellence, dynamism and sustainability redefine the<\/span>\u00a0future<\/span>. In a bid to encourage result-oriented efficiency at all levels, NSITF has intermittently embarked on a large-scale training of its Staff across all cadre.<\/span>\u00a0<\/span>Over 3,800 staff\u00a0<\/span>have<\/span>\u00a0attended different knowledge impacting professional trainings and skills acquisition courses within Nigeria on job specification. \u00a0The remaining 200 staff\u00a0<\/span>have<\/span>\u00a0already been scheduled for training. \u00a0Capacity building in NSITF is a continuous process that is mandatory.\u00a0<\/span><\/p>\n

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Claims and Compensation<\/span><\/p>\n

The NSITF ECS\u00a0<\/span>Claims and Compensation Manual<\/span>s<\/span>\u00a0<\/span>are already being<\/span>\u00a0use<\/span>d and the t<\/span>urn – around time for Claims processing<\/span>\u00a0has been reduced from 1 (one) month to 2 (two) weeks and the sum of 315 Million Naira has been paid to 1, 393 claimants from August 2011 to July 2011.<\/span><\/p>\n

One or two accounts from beneficiaries of the scheme\u00a0<\/span><\/p>\n

Occupational Safety and Health (OSH)<\/span><\/p>\n

With the support and assistance of the Dr. Goodluck Ebele Jonathan Administration, NSITF has\u00a0<\/span>successfully launched a project campaign\u00a0<\/span>termed \u201cNSITF-NECA W<\/span>orkplace Intervention Project\u201d as part of its commitment to safety and health at workplaces. The aim is to carry out\u00a0<\/span>Occupational Safety and Health (OSH) audit of employers<\/span>\u00a0intermittently. Donation<\/span>s of Ambulances\u00a0<\/span>and safety equipment have been made to<\/span>\u00a0Employers that excel<\/span>led<\/span>\u00a0in keeping OSH standards. Employers who do not measure up to the required OSH standards, but\u00a0<\/span>are\u00a0<\/span>adjudged as having no means of providing the necessary equipment are also assis<\/span>ted with some safety equipment\/<\/span>gadgets.<\/span>\u00a0This is a continuous exercise.<\/span>\u00a0\u00a0<\/span><\/p>\n

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One area the Fund has<\/span>\u00a0exceedingly excelled is\u00a0<\/span>increasing its visibility through a high-level aggressive\u00a0<\/span>integrated communication spectrum<\/span>;<\/span>\u00a0TV, Radio, Print Media, Internet, Branding, PR, Marketing<\/span>,<\/span>\u00a0and scheme campaign materials such as<\/span>\u00a0<\/span>Flyers, Pamphlets, Leaflets and booklet<\/span>s have been produced and deployed nationwide<\/span>\u00a0<\/span>to promote the ESC and project the corporate image of the Fund.<\/span><\/span><\/p>\n

The\u00a0<\/span>Board and Management of the\u00a0<\/span>Fund<\/span>\u00a0have<\/span>\u00a0embarked on series of a<\/span>wareness campaigns<\/span>\u00a0\u2013 intensifying sensitization\/enlightenment programmes to project the ECS<\/span>\u00a0at all levels. S<\/span>ince the\u00a0<\/span>inception of the Scheme in 2011, NSITF has undertaken<\/span>\u00a0various\u00a0<\/span>sensitization programmes involving<\/span>\u00a0<\/span>stakeholders like the\u00a0<\/span>Nigeria Employers\u2019\u00a0<\/span>Consultative Association (NECA) and<\/span>Manufacturers Association of Nigeria (M.A.N.) in the six<\/span>\u00a0Geo-Political Zones of Nigeria.<\/span>Similar interactive fora have been held with members of the Nigeria Labour Congress (NLC) in the six geo-political zones as well.\u00a0<\/span>NSITF has also interacted with\u00a0<\/span>sectoral T<\/span>rade Unions and employers for on-point<\/span>\u00a0se<\/span>nsitization sessions. C<\/span>omprehensive<\/span>\u00a0jingles and commercials –\u00a0<\/span>in English<\/span>,<\/span>\u00a0\u201cpidgin\u201d and local languages<\/span>\u00a0have been developed and run on different media stations to educate the public on the ECS<\/span>. The interactive enlightenment programmes with stakeholders in the private sector, which started in 2011<\/span>, are<\/span>\u00a0currently being expanded to include stakeholders from the public sector \u2013 States and Local Governments,\u00a0<\/span>alongside<\/span>\u00a0their employees. Also, ECS Bill Boards have been commissioned for erection<\/span>\u00a0in strategic locations nationwide<\/span><\/p>\n

The Board and the Management of the Fund has successfully transformed NSITF through the establishment of infrastructure and implementation of a 21<\/span>st<\/span>\u00a0century sustainable development action plan for the Employees Compensation Scheme and a comprehensive groundwork for Social Security Services. \u00a0It is true that the accomplishment of the transformation of NSITF in the past 4 years has made up for and surpassed the pain, despair, anticipation and disenchantment that cloaked the Fund from 2004 to 2009.<\/span><\/p>\n

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The transformation agenda of the President Goodluck Ebele Jonathan Government in ensuring that public institutions reflect a growth pattern that impacts positively on the country and the lives of the citizenry is reflective on the essence and day to day operations of NSITF. This is in consonance with the commitment of national development.<\/span><\/p>\n

\u00a0As the Fund keeps growing from strength to strength every year, it is important to note that the kind of effort that can accomplish such grand success can only be possible through purposeful leadership, prudence and accountability. To a large extent, the NSITF success story expresses the magnitude of the intellectual capacity, efforts and strength of the Board and Management team of the Fund. \u00a0<\/span><\/p>\n

The transformation roadmap of NSITF, which is inclusive of the strategic adaptability and capacity building of the Fund from top to bottom, is in full gear nationwide. This means that the feat already accomplished is only an indication that Social Security in Nigeria will be the envy of many countries in the near future.\u00a0<\/span><\/p>\n

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The Board and Management of the Fund have already institutionalized the groundwork for the development, implementation, expansion and sustainability of NSITF\u2019s transformation framework in the coming years. \u00a0This is part of the NSITF\u2019s motto, (commitment to employee welfare), and its vision \u2013 to be the leading Social Security Institution in Africa, setting the agenda for change, social policy, economic empowerment and poverty alleviation in Nigeria.\u00a0<\/span><\/p>\n

Against the backdrop of obvious challenges, the Board and Management of the Fund is looking ahead, consolidating and improving on the gains already accomplished whilst initiating new strategies to expand the scope and framework of delivering better services to Nigerians.\u00a0<\/span>And the philosophy to positively change and improve the quality of the lives of Nigerians is the cardinal driver of NSITF\u2019s unflinching spirit.\u00a0<\/span>Even though the lack of a Social Security c<\/span>ulture<\/span>\u00a0in Nigeria<\/span>\u00a0<\/span>is\u00a0<\/span>posing some constraints to\u00a0<\/span>the\u00a0<\/span>seamless implementation of the\u00a0<\/span>Employee Compensation\u00a0<\/span>Scheme<\/span>,\u00a0<\/span>the Board and Management of the Fund is determined and committed to impact positively on<\/span>\u00a0the economy and upon the lives of the generality of Nigerians<\/span>\u00a0– especially on\u00a0<\/span>strategic groups, such as t<\/span>he labour force, youth, the vulnerable groups;\u00a0<\/span>the old, the disabled, rural d<\/span>wellers and the poor. This, indeed, is the strength of the Fund and calling; a calling it has vowed to uphold for the stability, growth and development of Nigeria.<\/span><\/span><\/p>\n<\/div>\n

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The\u00a0Nigeria Social Insurance Trust Fund (NSITF) was\u00a0established by Act\u00a0No. 73 of 1993 to replace the defunct National Provident Fund\u00a0with the mandate to provide\u00a0a\u00a0Social InsuranceScheme\u00a0for employees in the Organized Private Sector,…<\/p>\n","protected":false},"author":1,"featured_media":38353,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-38352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nHow Dr Mrs Ngozi Olejeme Transforms a Moribund Fund into A world Class Institution\u00a0 - Pointblank News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pointblanknews.com\/pbn\/news\/how-dr-mrs-ngozi-olejeme-transforms-a-moribund-fund-into-a-world-class-institution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Dr Mrs Ngozi Olejeme Transforms a Moribund Fund into A world Class Institution\u00a0 - 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