Mr. Kennedy Uzoka, the Group Managing Director\/Chief Executive Officer
\nof Pan African financial institution, United Bank for Africa (UBA) Plc
\nhas won the much coveted\u00a0 ‘BusinessDay’s Bank CEO’ of the year 2019
\naward.<\/p>\n
Uzoka emerged tops based on his sterling achievements since he assumed
\nthe position of Group CEO at UBA three years ago.<\/p>\n
Kennedy Uzoka has been successful in pulling increased financial
\nperformances and appreciation of shareholders’ investment.\u00a0 A techie
\nhimself, he has ensured massive investment in the digitalisation of the
\nbank’s activities and processes,\u00a0 particularly the introduction of UBA’s
\nchatbot, LEO which is the first of its kind by any financial
\ninstitutions in Africa.\u00a0 Uzoka has also focused on the consistent
\nexpansion of UBA’s\u00a0 activities and services across and beyond the
\nAfrican continent.<\/p>\n
Whilst presenting this award to the GMD, the management of BusinessDay
\nNewspapers was quoted as saying, “The visionary leadership of the bank
\nspearheaded by Uzoka has earned UBA the digital bank of the year
\nconsistently. The launch of LEO, an artificial intelligence chatbot in
\nJanuary of 2018\u00a0 has witnessed UBA become the leader in artificial
\nintelligence. Leo is available on different platforms including
\nWhatsapp, Facebook and more recently on IOS, the mobile operating system
\nof Apple Inc.”<\/p>\n
Following Uzoka’s appointment on August 1st,\u00a0 2016, UBA’s customer
\ndeposit has grown by 19.4% to N2.49tn away from the four per cent crunch
\nwhich had been recorded the previous year, while net loans improved from
\na 3.3 per cent loss position recorded in 2015, to N1.51tn, representing
\na huge incline by 45.2 per cent.<\/p>\n
The strong growth trajectory has continued, three years after Uzoka’s
\nappointment, as seen by the 43 per cent growth in the bank’s
\nshareholding fund to N5.01tn in the three \u2013year period, as the bank has
\nbeen enjoying excellent ratings from credible international financial
\nrating agencies such as Fitch and Agusto and Co.<\/p>\n
Uzoka, who received and acknowledged the award with a keen sense of
\nhumility and responsibility, said the bank has been focused on putting
\nthe customer first in all its activities, adding that this has been the
\nfocal point and driving force of the bank in the past three years.\u00a0 “Our
\ncommitment to customer service excellence is translating to strong,
\noperational and financial efficiency,” Uzoka said.<\/p>\n
He reiterated the bank’s commitment to continue to put customers at the
\nforefront of its activities, adding, “We are focused on adding value to
\nthe customers as we strive to give them an excellent experience at all
\ntimes. We do this by having a vivid understanding of our customers and
\ntheir specific needs, and by effectively monitoring their satisfaction
\nthrough the feedback mechanism, and more importantly, making valuable
\nimprovements from their feedback. I am pleased to see\u00a0 we are
\nincreasingly becoming the bank of choice for individuals and businesses
\nacross Africa.”<\/p>\n
United Bank for Africa Plc is a leading financial services group in
\nsub-Saharan Africa, with presence in 20 African countries, as well as
\nthe United Kingdom, the United States of America and France.<\/p>\n
From a single country operation founded in 1949 in Nigeria, Africa’s
\nlargest economy, UBA has emerged as a pan-African provider of banking
\nand other financial services, to 17 million customers globally, through
\none of the most diverse service channels in sub-Sahara Africa; 632
\nbusiness offices, 1,750 ATMs, some 13,500 PoS, and a robust online and
\nmobile banking platform.<\/p>\n","protected":false},"excerpt":{"rendered":"
Mr. Kennedy Uzoka, the Group Managing Director\/Chief Executive Officer of Pan African financial institution, United Bank for Africa (UBA) Plc has won the much coveted\u00a0 ‘BusinessDay’s Bank CEO’ of the…<\/p>\n","protected":false},"author":1,"featured_media":70098,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-70097","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\n