{"id":86694,"date":"2021-10-06T15:39:43","date_gmt":"2021-10-06T14:39:43","guid":{"rendered":"http:\/\/pointblanknews.com\/pbn\/?p=86694"},"modified":"2021-10-06T15:43:41","modified_gmt":"2021-10-06T14:43:41","slug":"at-uba-customer-satisfaction-remains-our-number-one-priority-uzoka","status":"publish","type":"post","link":"https:\/\/pointblanknews.com\/pbn\/news\/at-uba-customer-satisfaction-remains-our-number-one-priority-uzoka\/","title":{"rendered":"At UBA, Customer Satisfaction Remains our Number one Priority – Uzoka"},"content":{"rendered":"
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The Group Managing Director\/Chief Executive Officer, United Bank for Africa (UBA) Plc, Kennedy Uzoka, has said that the main priority for every staff in the bank is to always ensure customer satisfaction. This, he said, is crucial for every forward-thinking organisation such as UBA, as the customer remains \u00a0the undisputed employer.<\/div>\n
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In a message to all staff to mark the commemoration of the 2021 edition of the\u00a0Customer Service Week, Uzoka took time to appreciate the staff who have worked tirelessly towards satisfying their customers; and urged them not to rest on their oars.<\/p>\n

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The Customer Service Week, which is celebrated annually all over the world, recognises the importance of customer service and seeks to show appreciation to the staff who serve and support customers with the highest degree of care and professionalism.<\/p>\n

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The theme for this year\u2019s celebrations is \u2018The Power of Service\u2019 and underscores the bank\u2019s persistent determination to provide service to customers despite the global pandemic. It also serves as\u00a0an opportunity to acknowledge the vital role of service in any organisation.<\/p>\n

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While emphasising the need for continuous excellent service delivery to customers, he said that UBA has in the last few years embarked on a journey to ensure\u00a0Excellence, Enterprise, and Execution which is achievable when an institution focuses primarily on satisfying its customers.<\/p>\n

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He said, \u201cAs we continue our journey to becoming Africa\u2019s Global Bank, I would like us to recommit ourselves to the service of our customers, bearing in mind that they are indeed our Undisputed Employer!<\/p>\n

 <\/p>\n

\u201cI applaud those of you who have consistently dedicated yourselves to providing our customers with quality service that positions UBA as the bank of choice. You have indeed proven the strength of the UBA family!<\/p>\n

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\u201cAs we celebrate this year\u2019s Customer Service Week, I would like to urge you to be consistent in ensuring that the customer is satisfied at every point. Let us continue to deliver the best banking experience to our customers in line with the ideals of Customer-First Philosophy,\u201d Uzoka stated.<\/p>\n

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United Bank for Africa Plc is a leading Pan-African financial institution, offering banking services to more than twenty-one million customers, across over 1,000 business offices and customer touch points, in 20 African countries.<\/p>\n

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With presence in the United States of America, the United Kingdom and France, UBA is connecting people and businesses across Africa through retail; commercial and corporate banking; innovative cross-border payments and remittances; trade finance and ancillary banking services<\/b><\/p>\n

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The Group Managing Director\/Chief Executive Officer, United Bank for Africa (UBA) Plc, Kennedy Uzoka, has said that the main priority for every staff in the bank is to always ensure…<\/p>\n","protected":false},"author":1,"featured_media":86696,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-86694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nAt UBA, Customer Satisfaction Remains our Number one Priority - Uzoka - Pointblank News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pointblanknews.com\/pbn\/news\/at-uba-customer-satisfaction-remains-our-number-one-priority-uzoka\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"At UBA, Customer Satisfaction Remains our Number one Priority - 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