digital money transfers below N5,000 till the end of September this
year. In addition to the free USSD session fee currently enjoyed by
Ecobank customers, users of Ecobank Mobile, Ecobank Online, USSD –
Ecobank *326# can continue to enjoy zero-fee charges for digital money
transfers below N5,000. New customers can also benefit from this by
opening an Xpress account from the comfort of their homes by simply
dialing *326#.
The zero charges for mobile money transfers by Ecobank commenced in
March as part of the bank’s corporate action to cushion the rising
spread of Coronavirus. The decision to extend the zero-charge policy is
hinged on the bank’s drive to continuously encourage citizens to adopt
digital banking particularly with the ongoing social distancing campaign
targeted to check the spread of COVID-19.
According to Olukorede Demola-Adeniyi, Head, Consumer Banking, Ecobank
Nigeria, “As a bank, our priority is people’s wellbeing. We place great
emphasis on rewarding and identifying with our customers and citizens of
Nigeria especially at a time like this. We are determined to ensure that
the impact of the pandemic is minimal on citizens. We encourage our
customers to utilize our digital self-service solutions including
Ecobank mobile app, Ecobank Online, EcobankPay, Ecobank Omniplus,
Omnilite, and the rapid transfer app; where they can easily access their
bank accounts, make payments, transfer funds, process salaries and carry
out ancillary banking transactions from the comfort of their home and
offices without having to visit the branches”.
She further stated that “At Ecobank, we are always finding ways to
improve our customer experience digitally, which is why I encourage our
customers to upgrade to the new Ecobank mobile app 4.0. Customers can
carry out banking transactions and enjoy some of the new features that
the app provides, such as the ability to send money via email or SMS and
of course, take advantage of the zero charges on money transfers below
N5,000”.
She added that the bank was also supporting over 50,000 farmers across
the country to grow maize, under the CBN Anchor Borrowers program with
the Maize Growers, Processors and Marketers Association of Nigeria
(MAGPAMAN).