I got information that my leader, Mentor and the servant Leader, Asiwaju
Bola Ahmed Tinubu will return to Nigeria yesterday after weeks of vacation
and business trip abroad. I was to be at Abuja international
Airport around 8- 8:30pm to welcome and honour the servant leader.
Around 9 am I sent one of my kids to go to Lagos Airport to get me a
flight ticket. He got the ticket and I was billed to check in by 2 pm as I
was told it is a 3 pm flight. I got to the Airport by exactly 2pm and I
was there till about 10pm when someone who recognized me helped to get a
boarding pass.
During my 8 hour ordeal I saw first hand the shame that is called Arik
Air. After collecting money they abandon their passengers without shame.
The management speaks to nobody. They cancel flights with reckless
abandon. They have no system, no organization, no template and no
sympathy. This is the story of a company who does not know how to manage
success.
Arik Air controls almost 70% domestic airline business in Nigeria.
Arik Air has the highest number of aircrafts in Nigeria
Arik Air knows how to collect money from passengers but do not know how to
deliver efficient services
Arik Air has no skills to manage its success
Arik Air shows no remorse for its human rights abuses and abuse of office.
Arik Air thrives on impunity and gross inefficiency. I can go on and on.
Now what do we do with Arik Air?
The Ministry of Transport and Aviation should investigate Arik Air . I
understand that many petitions have been written about Arik Air and their
miserable performances but the federal government has refused to pay
attention. Arik Air cannot pay the debt it is owing Aviation Fuel
suppliers. Arik Air Welfare to workers is nothing to write home about.
Arik Air workers are being owed months of salaries. Many of the workers
have resigned and walked away. Arik Air celebrate impunity as if they
enjoy immunity from the federal government. Given what I saw of Arik Air
management yesterday i think that time has come for the government to
carry the big stick. The shame that is Arik Air must not be tolerated any
longer. Something must give way.
I want everyone that has suffered Arik Air impunity, inefficiency, gross
incompetence to speak up now. We must collectively stop this nonsense.
Please share your experiences with Arik Air and let the world know. Arik
Air must perform or it gets out and the time is now.
Joe igbokwe
Lagos.